Streamlining Your Airbnb
Running an Airbnb on the Gold Coast in Queensland (or anywhere in Australia) can be quite a rewarding experience but of course, it comes with its own set of challenges. Perhaps the most time- and energy-consuming part of being an Airbnb host is managing the property.
To ensure that your guests get the best experience when staying in your property, you have to cover your bases — excellent communication, smooth transactions, complete amenities, and unforgettable hospitality among others.
There are many services that Airbnb hosts can hire so they can be creative and efficient in welcoming their guests.
Take a look at this list and see if which ones can make your day-to-day operations easier.
1. Prepare the amenities
Guests love convenience. And it’s always a pleasant surprise when they arrive to your Airbnb and find that everything they could need is laid out for them. Providing high chairs, portacots or rollaway beds in the room gives you a lot of edge over other hosts.
A change of linens, pillowcases, and towels are always a nice touch. Providing amenities packages to your guests that include soap, shampoo, laundry powder, tea, coffee and sugar packets is a great personal touch. Many guests understand and appreciate that you have gone above and beyond expectations to make their stay extra special.
The good news is that Airbnb hosts can now use hire companies that provide all of these items and more. We are a Gold Coast holiday and amenities hire company and can offer you hotel-grade products, and we will even personally deliver them straight to your door!
We can reduce your workload as an Airbnb host and make it incredibly easy to provide your guests with a comfortable and memorable stay.
Contact us online or call us on today on (07) 5575 509 to make managing your Airbnb much easier.
2. Respond to inquiries fast
Most transactions begin with guest inquiries about the price, location, and the availability of your rental. If you fail to reply to these immediately, you could lose some bookings.
However, setting up an email auto-responder provides you buffer time before responding in case you’re not available to answer the email right away.
With an auto responder, queries sent to you receive automatic replies whether or not you have opened the email.
Even if your auto response doesn’t answer their questions exactly, potential guests appreciate getting it.
In crafting your auto response, it’s always wise to include the FAQs. Chances are, potential guests would find a lot of helpful information there.
3. Provide a smooth key exchange
Smart locks are a popular choice because it makes the key exchange easier. Guests could enter your property using codes you provided.
Don’t have Wi-Fi? Doesn’t matter! You can still unlock the door via Bluetooth.
If your phone is out of battery, you can use a key to get in. You would also receive notifications via email every time someone gets in – talk about killing two birds with one stone!
If this is all too complicated and you want a simpler and more analog approach, you could also install a locked box where guests can put the keys in there when they check-out.
4. Get the right temperature
A smart thermostat can be easily installed in the room and is very helpful for Airbnb hosts.
With this type of thermostat, you can conveniently control the temperature of the room using a smartphone.
This gadget is also great for your electricity bill. It can save a lot of energy because it can detect when no one is home and switch itself off accordingly.
Guests also wouldn’t have to worry about accidentally damaging your heating system or AC because they can put the room at their desired temperature in a jiffy.
5. Fuss-free overall management
As a host, you want to manage your Airbnb listings thoroughly. Some hosts hire companies that take care of almost every little detail for them.
For example, they make adjustments in the price of the rental when necessary. These changes are all based on carefully studied algorithms so you can be sure you’re not being shortchanged.
They also handle the screening, registering and the payment of guests before they complete their booking. This ensures only trustworthy people can enter your property.
Keep your hospitality
All these services make things simpler for you but don’t forget the magic only human touch can bring.
You have to blend the modern approach with the warmth that only you can give to your guests. This can easily be achieved by being present whenever possible and by customising your services to fit the specific needs of your guests.
If you have guests coming to stay at your Airbnb who require extra items such as cots, highchairs, rollaway beds or you are looking to simplify your Airbnb by hiring hotel linen or providing your guests with special amenities, please contact GC Holiday Hire on (07) 5575 5096 or send us an online enquiry.